Choosing the Right Format for Therapy: What the Evidence Shows

Whether you’re meeting your therapist in an office, over video, or while walking through a park, research shows that therapy can be effective across a range of formats. Studies consistently highlight that for many common concerns—like anxiety, depression, PTSD, and stress—online therapy can be just as effective as in-person sessions. Meanwhile, in-person and walk-and-talk therapies offer unique relational and environmental benefits that some clients may find more impactful. The key factor across all formats? A strong, trusting relationship between client and therapist. Below is a breakdown of the strengths and limitations of each approach, grounded in current research to help you make an informed and personalized choice.

Online Therapy (Teletherapy)

Evidence says:

Online therapy is just as effective as in-person therapy for many common issues—especially anxiety, depression, PTSD, and stress.

  • A 2020 meta-analysis in the Journal of Anxiety Disorders found no significant difference in effectiveness between online and face-to-face CBT (Cognitive Behavioural Therapy).
  • Research during and after the COVID-19 pandemic confirmed that therapeutic alliance (the quality of the therapist-client connection) can be strong even online.
  • Bonus: Clients often report feeling more comfortable opening up from home.

Limitations:

  • May be less effective for severe mental illness, trauma work that requires somatic (body-based) processing, or for clients without private space or stable internet.
  • Some people miss the sense of physical presence and nonverbal cues.

In-Person Therapy

Evidence says:

Long considered the “gold standard,” in-person therapy allows for full use of body language, eye contact, and shared space, which can enhance the therapeutic relationship.

  • Some studies show slightly stronger nonverbal connection and emotional attunement in person, particularly for trauma, grief, or deep relational work.
  • May be preferable for people who struggle with screens, dissociation, or sensory issues.

Limitations:

  • Less accessible: requires transportation, time, and mobility.
  • Can feel intimidating for those new to therapy or with social anxiety.

Walk-and-Talk Therapy

Evidence says:

While research is still emerging, early studies and pilot programs suggest positive outcomes:

  • Movement and nature can lower stress hormones, improve mood, and help clients think more clearly.
  • Some clients report feeling less “on the spot”, leading to greater openness.
  • A 2015 study in the Journal of Holistic Nursing found that walk-and-talk sessions improved emotional well-being and increased client engagement.

Limitations:

  • Not ideal for trauma processing, privacy-sensitive issues, or weather extremes.
  • Less controlled environment can be distracting or overstimulating.

Bottom Line (According to Research):

  • The strength of the therapist-client relationship is the #1 predictor of positive outcomes—regardless of format.
  • Client preference and comfort strongly influence engagement and effectiveness.
  • A hybrid or flexible approach (e.g., switching between formats) can be both effective and sustainable.

Learn more about Walk-and-Talk Therapy

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